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FAQs

Find Out How We Can Help You With Accounting Services!

Do you have a question for the Enlaiven team? Explore our list of frequently asked questions below. For more information about your specific accounting and bookkeeping needs, fill in our form and get in touch with us today.

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What are the pricing options for availing services from Enlaiven?

Enlaiven works on three different engagement models, which is Fixed Fees, Hourly, and FTE model. Client can choose respective engagement model depending on type of projects and working needs. You can reach out to us for more details.

How do you ensure data security of your client?

We ensure data security by following.

  • Restricted user rights
  • Multi-layer Authentication system
  • CCTV Surveillance within office premise
  • Paperless work environment
  • Restriction on accessing social media and e-commerce websites
  • Strong firewall and encryption system
  • Access to client’s data on need-to-know basis
  • NDA with clients and employees
  • Restriction on use of data transfer device within office premises
  • Employee access to office through Key Card
  • Restriction on use of personal emails

What are the benefits of Outsourcing accounting services?

Outsourcing accounting services offers many benefits few of which are as following

  • Cost effective
  • No physical boundaries
  • Exchange of ideas and expertise across the globe
  • Scalability & Flexibility: No need to keep in house staffing and that helps freeing up from payroll
  • Time Zone advantage

What would be the working hours of Enlaiven as per EST?

Working hours of Enlaiven is 12.30am EST to 12.30pm EST

This will provide common working hours of 3.5 hours (9am EST to 12.30pm EST)

How clients manage to work being in different time zone?

Clients can send documents / work related requests before their EOD, which is 5pm EST. Enlaiven starts working at 1.30am EST and responds to all your requests / emails by 12.30pm EST.

What would be the turnaround time for processing the documents / responding to emails?

There will be a turnaround time of 24 hours. However, it is not necessary that every request will take a time of 24 hours. Few requests might take less than that but considering the time zone difference, one should expect response latest by 24 hours.

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